Politique d’expédition
Cocoon Shipping Policy
At Cocoon, we are committed to providing you with the best experience from purchase to delivery. Below are the details of our shipping policy:
1. Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays). Once your order is confirmed, you will receive a confirmation email with your order details.
2. Delivery Times
We offer several shipping options based on your location and needs:
- Standard Shipping: Delivery within 8 to 15 business days.
- Express Shipping: Delivery within 7 to 10 business days (additional charges apply).
- International Shipping: Delivery within 10 to 21 business days, depending on the destination.
Please note that delivery times may vary during high-traffic periods or due to factors beyond our control (e.g., weather conditions, carrier delays).
3. Shipping Costs
Shipping fees are calculated based on the selected shipping method and destination.