Conditions générales de vente

Terms and Conditions of Sale for Cocoon

Welcome to Cocoon. By purchasing from our site, you agree to the following terms and conditions of sale. Please read them carefully before placing your order.

1. Purpose

These terms and conditions govern all transactions made on Cocoon's online store. They define the rights and obligations of the parties in connection with the sale of products.

2. Orders

Any order placed on our site constitutes a firm and definitive commitment by the buyer. You will receive a confirmation email summarizing the details of your order once it is validated.

3. Prices

All prices displayed on our site are in USD and include applicable taxes. Cocoon reserves the right to modify its prices at any time, but products will be billed based on the rates in effect at the time of order confirmation.

4. Payment

Payment is required at the time of order. We accept major secure payment methods: credit cards, bank transfers, and payments through recognized online payment platforms.

5. Shipping and Delivery

Shipping and delivery terms are specified in our [Shipping Policy]. Cocoon strives to meet delivery times but cannot be held responsible for delays caused by third parties or exceptional circumstances.

6. Returns and Refunds

Returns are accepted within [X] days of receiving the order, provided the product is in its original condition. Please refer to our [Return Policy] for more details on return and refund procedures.

7. Warranty and Claims

Our products are covered by the legal warranty against defects of conformity and hidden defects. For any claims, please contact us at [customer service email] with details of your issue.

8. Liability

Cocoon disclaims any liability for indirect damage resulting from the purchase of its products. Our liability is limited to the amount of the order.

9. Governing Law

These terms and conditions are subject to the applicable laws of [country/region]. Any disputes related to their interpretation or execution will be under the exclusive jurisdiction of the competent courts.

10. Modification of Terms

Cocoon reserves the right to modify these terms at any time. The new terms will be effective upon their publication on the site.